A 15+ year veteran of silicon valley Technical Writing, with tremendous leadership skills.
        
* I can lead or found your documentation department, as I did for FMC, Alliance Semiconductor, Visto Corporation, Silicon Genetics, and Spansion Semiconductor, through proactively assessing documentation needs, then scheduling publications within the parameters of your environment. I have grown departments from paper-based publications to electronic delivery and direct web publishing, as customers require. When company needs broaden, I teach and mentor writers with the latest tools, and methods.
* I can merge seamlessly with your experienced techpubs team, as I have at Remedy Corporation, NVIDIA, and VMware. I contribute with minimal supervision, driving my own projects. I play well with others, representing techpubs in cross-functional and inter-departmental business, reaching consensus for team goals, following orders. I help create and enforce doc standards. I work with FrameMaker, Acrobat, Office (Word, Excel, PowerPoint, Visio), Homesite, Doxygen, RoboHelp, Perforce, SourceSafe, BBEdit, vi.
* I can optimize your documentation processes, achieving faster publications with fewer resources, as I have for Remedy, NVIDIA, and Synopsys. I reduce review cycles, freeing up others’ time. I simplify doc delivery while preventing unauthorized access, giving customers fast access to only the documents they deserve. 

Employment Summary

Consulting/Contract Writer 2009-2010 @iPass - Telecommunications provider
* Documented international telecom architecture reference for internal audiences.
* Published API guides for internal and external developers.
* Established processes for TechPubs writers and doc reviewers.
* Thrived in Agile environment.
Consulting/Contract Writer 2008–2009 @Spansion - Semiconductor IP (Flash RAMs w/Microcontroller)
* Designed templates for multiple FLASH product lines.
* Drove interstate project (21 people).
* Conducted research in ultra-secure environment.    
Senior Technical Writer 2006–2008 @Synopsys - Semiconductor IP (ASICs) 
* Productivity 2x peers’ (by page count, by product lines managed, by articles published.)
* Directed international projects (12-24 people).
* Reduced number of doc review cycles per release by re-training reviewers.    
Senior Technical Writer 2004–2006 @VMware - x86 Virtualization software 
* Wrote manual called “better than 3rd party book.”
* Supervised larger projects (12-24 people), represented TechPubs in cross-functional teams, interdepartmental studies.
* Worked with UI designers to decrease software inconsistencies.
Consulting/Contract Writer 2004 @Silicon Genetics – Biotech Software 
* Published doc set for initial release 1.0 of Varia (genetic variance analysis).
* Increased customer satisfaction by removing UI inconsistencies and rearranging menus to match biotech processes.
Senior Technical Writer 2001–2003 @NVIDIA - ASICs (GPUs, x86 chipsets, gaming cores) 
* Delivered to insanely-aggressive scheduling.
* Negotiated for unwilling interstate R&D resources.
* Coordinated medium-sized projects (6–12 people) across all product lines (GeForce, nForce, xBox, Quadro).
* Mentored inexperienced writers.    
Senior Technical Writer; 1999–2001 @Remedy – Database toolkit and applications 
* Documented programming procedures for non-coding/trained IT audience.
* Architected web delivery of AR System help: migration from WinHelp to Java servlets.
* Increased user satisfaction through interface design and usability testing, measured by customer feedback.
* Managed small projects (2–6 people).
HTML Developer/Technical Writer 1997–1999 @Visto - Web 2.0 applications 
* Delivered instant docs, “web time” demands.
* Created real-time interactive product help system using Visto Expander, a javascript-like language.
* Increased user satisfaction through refined interface design, measured by positive customer feedback.
Documentation Manager 1994–1997 @Alliance Semiconductor - ASICs and memories 
* Published datasheets for GPUs, DRAMs, SRAMs, and flash memories.
* Honed management skills: forecasting, delegating projects, evaluating performance, hiring.
* Established company-wide ISO standards and source control.
* Negotiated pricing and delivery with vendors. 

Education

MA and BA; Iowa State University of Science and Technology.
Mark Gadzikowski		408-813-2827 <mark@gadzikowski.com>

R.2010-01-13